Contact us
Email info@vantorahealth.com. Tell us what you were trying to do, what happened and which phone or tablet you use. Do not send health information by email.
For questions about your care, appointments or medical records, contact your clinic. The app is not for emergencies. If you are seriously unwell, call your local emergency number.
Signing in
If you have forgotten your password, choose Forgot password? on the sign-in screen in the app.
Middle East and Malaysia accounts are separate. Choose the region for the clinic you want to use.
Family access
Where your clinic enables Family access, sign in with your own account and follow the clinic's invitation instructions. The clinic must verify and approve access for the specific child. An invitation or pending request does not give access to their records. Contact the clinic if access is pending, paused or unavailable.
Deleting your account
Open My account in the app and choose Delete my account. In Family access, use its Delete my account option to remove your own account, not the child's. Removal is processed after the request is accepted. More about deleting your account.
Privacy
See the Vantora Patient app privacy notice.