Getting an account
Your organisation creates your account. There is no sign-up in the app. Ask your organisation's Vantora administrator for access.
Signing in
Sign in with your work email address and password. The first time you sign in on a new phone, a one-time code is also emailed to you.
If you have forgotten your password, choose Forgot password? on the sign-in screen. If you still cannot sign in, contact your administrator.
Contact us
Email info@vantorahealth.com. Tell us what you were trying to do, what happened and which phone you use. Do not send patient information by email.
Your information and your account
To ask for a copy of information held about you, or to have your account deleted, ask your organisation's Vantora administrator or email info@vantorahealth.com. Patient records you created stay with your organisation.
Clinical concerns
The app does not replace your organisation's clinical procedures. Raise urgent clinical or safety concerns through your organisation's usual routes.
Privacy
See the Vantora Clinic app privacy notice.